Privacy Policy
Effective date: March 26, 2024 — Last updated: March 8, 2026
Mark Tech ("we", "us", or "our") operates the techlead.education website and the First Lead online course. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
1. Information We Collect
We collect personal information only when it is necessary to provide our services and only with your knowledge and consent. The types of information we may collect include:
- Account information: name, email address, and payment details when you enroll in our course.
- Usage data: pages visited, time spent on pages, browser type, device information, and IP address.
- Communication data: any information you provide when contacting us via email or support channels.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our website and course platform.
- To process your enrollment and manage your account.
- To communicate with you, including sending course updates and support responses.
- To improve our website, course content, and user experience.
- To comply with legal obligations.
3. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. When your data is no longer needed, we will delete or anonymize it using commercially reasonable methods.
4. Data Protection
We employ commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience:
- Essential cookies: required for the website to function properly.
- Analytics cookies: help us understand how visitors interact with our website (e.g., Google Analytics).
- Advertising cookies: used to deliver relevant advertisements and measure campaign effectiveness (e.g., Facebook Pixel, Google Ads).
Advertising cookies may anonymously track your browsing interests to provide targeted ads. You can configure your browser to refuse cookies, though this may affect your ability to use certain features of our website.
6. Third-Party Services
We may use third-party services for payment processing, email delivery, analytics, and advertising. These providers have access only to the information necessary to perform their functions and are obligated to protect your data. Our key third-party providers include:
- Payment processors (for secure transaction handling)
- Google Analytics (for website usage analysis)
- Facebook/Meta (for advertising measurement)
- Email service providers (for course communications)
7. Sharing of Information
We do not sell, trade, or share your personally identifiable information with third parties, except:
- When required by law or to comply with legal processes.
- To protect our rights, property, or safety, or that of our users.
- With service providers who assist us in operating our business (under strict confidentiality agreements).
8. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal retention requirements).
- Decline to provide personal information, with the understanding that this may limit our ability to provide certain services.
- Withdraw consent for data processing at any time.
To exercise any of these rights, contact us at the email address provided below.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Mark Tech
CNPJ: 15.410.071/0001-30
Website: techlead.education